The story of this project was very interesting and special for me, as it was the first project I worked on with javascript.

As a newly trained Java programmer focused on the backend, while studying the JSF and Spring manuals for the Telefónica Telco project, my colleague Daniel Arroyo and I were taking courses on a new technology that promised a lot, “Angular 2” (at that time).

We had not yet moved to Telefónica’s offices, we were still at Neoris, and one day, in the shared room we were in, we heard someone at a table next to us with his boss commenting that “they were not going to have time to reach the DES, we do not have enough knowledge about Ionic”.

Hearing that, we saw that Ionic was similar to AngularJS, and that it was a technology that could be learned in a short time, so we interfered in the conversation and offered to help them because we had no task other than studying some manuals that did not interest us.

So we started working on the project, and in a week, with the help of a neoris colleague who had already worked with Ionic, we managed to make a functional prototype of a chatbot that allowed Mapfre users to request roadside assistance quickly and easily.

This chatbot worked with a DialogFlow API and OCR technologies to make accident reports and roadside assistance through a conversational flow and access to phone resources:

• Write or speak to provide user data
• OCR to read the car license plate and ID (services mounted on a python flask API)
• Access to the camera to take photos of the accident or the car
• Access to the location to send the crane

The project was a success, and although it was not implemented, it was a great learning experience for me and we had the opportunity to work with technologies that we did not know and that opened the door to a new world of possibilities. In addition, it was a pride to know that the application we had made was going to be presented during the DES of 2018 in Madrid at a Mapfre stand.